Water Softener Services & Maintenance Experts

Call a qualified water treatment company with licensed and certified technicians, not just a general handyman. Aqua General services and repairs many major water softener brands, maintains replacement parts for routine servicing, and is led by TCEQ licensed and WQA certified water treatment expertise. This helps ensure the issue is diagnosed correctly and repaired with water quality in mind.

Most water softeners should be checked at least once a year, though homes with very hard water, high usage, or older equipment may need more frequent attention. Routine service can include checking salt levels, inspecting valves, reviewing programming, replacing filters or media as needed, and confirming the system is regenerating properly.

Common signs include hard water spots returning, soap not lathering well, dry skin or hair, salty-tasting water, low water pressure, unusual regeneration cycles, or standing water in the brine tank. If appliances, faucets, or shower glass are showing more mineral buildup than usual, the softener may need inspection, cleaning, repair, or reprogramming.

Yes. Aqua General services a wide range of brands, including AquaPro, AquaGuard, Autotrol, Clack, Cuno, Fleck, GE, Pelican, Pentair, Proline, Rayne, 3M, Watts, and others. The team also has access to media and parts for many Pelican and Pentair systems, including some products that have been discontinued.

A maintenance visit typically includes reviewing system operation, checking brine tank salt condition, inspecting key components, confirming regeneration settings, and identifying worn parts or media that may need replacement. For systems connected to filtration or reverse osmosis equipment, technicians can also evaluate filters, water quality, and related performance concerns.

Salt delivery helps keep your system from running out of salt, which is essential for proper regeneration and continued soft water. Aqua General delivers salt bags and places them directly in the brine tank, reducing heavy lifting and preventing missed refills. This is especially helpful for busy homeowners and commercial properties.

Yes. Aqua General provides commercial water softener service, repair, and maintenance for businesses and facilities, including restaurants, hotels, medical and dental offices, manufacturing facilities, beverage operations, ice making, and industrial applications. The team can also support filtration, deionized water, and custom-designed commercial water treatment solutions.

A water softener reduces hardness minerals like calcium and magnesium, helping prevent scale buildup. A whole-house filtration or conditioning system may also reduce chlorine, chemicals, fine particles, lead, arsenic, disinfection by-products, and other contaminants depending on the media used. Aqua General can test your water and recommend the right system configuration.