Expert Water Softener Repair & Replacement Services

When your softener stops producing truly soft water, Aqua General can diagnose, repair, maintain, or replace it with the right solution for your home or business. Serving the Greater Houston area for over 32 years, our TCEQ-licensed and WQA-certified specialists work on many major brands, carry replacement parts, and help protect plumbing, appliances, fixtures, skin, and clothes from hard-water damage.

Water softener system being serviced by a technician

Our Water Softener Services

Repair, replacement, maintenance, and support for residential and commercial water softener systems.

Softener Repair

Complete troubleshooting and repair for softeners and RO systems, including controls, filters, media, valves, brine tanks, and maintenance needs across many major residential water treatment brands.

System Replacement

Professional replacement and installation of water softening systems designed to reduce hardness, mineral deposits, scale buildup, and wear on plumbing, water heaters, fixtures, and appliances.

Maintenance Service

Routine maintenance, media changes, filter replacements, and performance checks help extend equipment life, restore water quality, and keep your softener operating reliably between service visits.

Pentair Service

Specialized service for Pelican, Pentair, and equivalent water systems, including access to media and parts for some products that have been discontinued by Pentair.

Commercial Softeners

Repair, maintenance, and replacement for commercial softeners serving restaurants, hotels, offices, manufacturing facilities, medical offices, dental practices, beverage operations, and industrial water users.

Salt Delivery

Convenient salt delivery for water softeners, including placing salt bags directly in the brine tank so customers avoid heavy lifting and unexpected salt shortages.

Technician inspecting a residential water softener system

Our Water Softener Service Process

Test Water and Inspect Equipment

We begin by testing your water, listening to the symptoms, and inspecting the softener, brine tank, controls, valves, media, and plumbing connections. This helps pinpoint whether Greater Houston hard-water conditions, worn parts, settings, or media exhaustion are causing the issue.

Diagnose the Best Fix

Repair and Restore Performance

Recommend Replacement Options

Verify Results and Maintain

Trusted Across Houston

Customer Success

Homeowners and businesses trust Aqua General for cleaner water, dependable service, and expert system support.

"...They have been great to work with and super responsive!..."

Ashley L.

"Great company, great products, great service! Thanks, Aqua General!"

Harry Brown
The Aqua General Difference

Why Choose Aqua General?

Aqua General combines certified expertise, proven products, and decades of local water treatment experience.

Licensed Experts

TCEQ-licensed and WQA-certified specialists bring proven technical expertise to every softener repair.

Local Experience

Over 32 years serving Greater Houston means we understand regional hardness and mineral buildup.

Brand Coverage

A comprehensive parts inventory helps repair many major brands efficiently and accurately.

Wide Service

We support homes and businesses across Houston-area counties with repair, replacement, and maintenance.

Meet Aqua General

Experienced water treatment specialists serving Greater Houston customers.

Portrait of David A. Davies, President of Aqua General, Inc.

David A. Davies

President

David A. Davies is the President of Aqua General, Inc., a leading water treatment company serving the Greater Houston metropolitan area for over 32 years. He was among the first professionals in Texas to earn a Texas Commission on Environmental Quality Class III Water Treatment Specialist License and holds the prestigious Water Quality Association Certified Water Specialist designation. David's deep expertise spans residential and commercial water treatment solutions across eight counties in the Houston region. His commitment to excellence and customer service has earned him widespread recognition, including the Texas Water Quality Association's Special Service Award in 2020, the Man of the Year Award in 2022, and the Water Quality Association's Regents Award in 2024. David leads Aqua General with a dedication to delivering clean, safe, high-quality water solutions for every home and business.

Frequently Asked Questions

How much does water softener repair usually cost?

Water softener repair costs vary based on the system brand, age, failed component, media condition, and whether parts are still available. Common repairs may involve valves, controls, brine tanks, resin, seals, injectors, or filters. Aqua General evaluates the unit first, checks water quality, and explains whether repair, maintenance, media replacement, or full replacement offers the better long-term value.

Who should I call to fix a water softener?

How do I know my water softener needs repair?

Should I repair or replace my water softener?

What brands of water softeners do you service?

Do you repair commercial water softener systems?

Do you offer water testing before recommending repairs?

What areas do you serve for water softener repair?

Still Have Water Softener Questions?

Get clear answers from licensed water treatment professionals.

Areas We Serve

Aqua General provides mobile water softener service across Greater Houston and surrounding county communities.

Do We Service Your Area?

Call or message us to confirm service in your county.

Awarded Expertise

Awards and Recognition

Water Quality Association Regents Award logo

WQA Regents Award

Prestigious national recognition for water quality leadership.

Texas Water Quality Association Man of the Year Award logo

Man of the Year

Texas association honor for outstanding industry service.

Texas Water Quality Association Special Service Award logo

Special Service Award

Recognition for exceptional water treatment industry contributions.

Ready for Reliable Soft Water Again?

Tell us what your softener is doing, your system brand if known, and your location. Our team will help schedule service, testing, repair, maintenance, or replacement recommendations.

Contact Us Today

For immediate assistance, feel free to give us a direct call at (713) 664-4601. You can also send us a quick email at service@aquageneral.com.